What's new
The latest features, improvements and fixes on botts.ai.
September 2026
- New
Test how an agent performs
An agent can now be tested in different scenarios to see how it behaves. Each test sets an expectation for the reply, and the agent's answers are assessed automatically.
- New
Predict future chats
From an agent's recent conversations, the questions likely to come next are predicted and turned into test drafts.
- New
Images and screenshots in chat
Screenshots and images can be pasted or attached in the chat. Models with the Images badge understand what is on them.
- New
Model switching mid-chat and chat memory
The model can now be changed in the middle of a chat. The chat also remembers each member's role, projects and preferences across all models, managed in Settings.
- New
Spreadsheets and charts in chat
CSV and Excel files can now be analysed directly in the chat, with results shown as charts and tables.
August 2026
- New
New models: GLM 5.3 and GLM 5.3 Flash
Two open-weight models from Zhipu are now available through Sference, with a 1M-token context window and inference on European GPUs in Finland and Iceland. Flash is the cheapest text model in the picker, GLM 5.3 the stronger of the two.
- NewFixed
Search and date filters for conversations
The conversations overview can now be searched by caller, member or source and narrowed to a time range, across the full history rather than the most recent entries. Call recordings also play directly in the overview, which previously only marked that a recording existed.
- New
Scheduled tasks: agents that run on their own
Agents and plain chats can now run on a schedule: daily, weekly or monthly at a set time. Tasks are created in the chat or in a short wizard, and results arrive in the app or by email.
- NewImproved
New plan names and free trials
The plans are now Personal, Business, Business Pro and Enterprise — with Personal as the new entry point for individuals. Business is free for 14 days, Personal for a month, without a credit card.
- New
Sign in with Google
Signing up and logging in now also work with a Google account.
- New
botts.ai as a desktop app
The dashboard can now be installed as a desktop app from Chrome or Edge — own window, dock icon, and automatic updates.
- Improved
Dashboard refresh: agents, chat & conversations
The agents overview shows each agent's deployments at a glance, the chat sidebar gains search, pins and unread marks, and long conversations stay fast and load quicker.
July 2026
- New
New model: Kimi K3 via Nebius
Moonshot AI's open-weight frontier model is now available: strong reasoning and tool use, a 1M-token context window, and inference in the EU (France).
- New
MCP integrations & reworked HTTP tools
Agents can now use MCP servers (Model Context Protocol): connect a server, discover its tools, and approve exactly which ones the agent may use. Custom HTTP tools also got a clearer setup.
- New
New provider: Prem — confidential AI
New models via Prem, a Swiss provider with an extra security layer: requests are end-to-end encrypted and processed in hardware-sealed enclaves, with inference entirely in Switzerland.
- New
Message queue in the internal chat
Follow-up messages can now be sent while the agent is still replying: they are queued visibly and answered together in one coherent reply once the current answer finishes.
- New
Web search in chat
Agents can now search the web live and answer questions about current topics with source citations. Web search can be enabled per agent and restricted to specific domains.
- New
File uploads in chat
Documents can be uploaded directly in the chat — the agent reads them and answers questions about their content. File uploads can be enabled per deployment.
June 2026
- Improved
Knowledge base improvements
Knowledge bases are more reliable and easier to manage, with steadier crawling, instant deletes, and clearer indexing status.
- New
Documentation site
A new documentation site with full-text search (⌘K), dark mode, and guides for every feature.
- New
Chat-only Member role
Teammates can be invited as Members to chat with the agents without seeing the builder dashboard.
- New
Backup model & automatic failover
Website and internal-chat deployments can set a backup model that takes over automatically if the primary AI provider has an outage.
- Improved
Reactivate members
Previously deactivated members can be re-added or reactivated in one click — seat limits are respected.
- New
Unified Conversations hub
Every conversation across website, phone and internal chat in one place, with channel and source filters.
- New
Data residency controls
A Server Location tier (Swiss, European or global) limits which AI models can run, and a per-deployment Data Assessment shows which countries the data touches.
- New
Internal-chat privacy controls
Organizations can choose whether admins see internal-chat content or only metadata; each chat locks in the policy active when it started.
- New
Cost calculator & clearer pricing
A new cost calculator and clearer credit pricing across the app, with per-model rates admins can review.
- New
Knowledge-base usage & limits
Knowledge bases now show page and upload-storage usage with clear per-plan limits.
May 2026
- Improved
Clearer error messages
AI generation, transcription, phone-number and chat errors now show a clear reason instead of failing silently.
- New
Chat deep links
The dashboard chat can be opened directly on a specific agent or model with ?agent= and ?model= links.
- New
New plan structure
Plans are now Free, Lite, Standard, Pro and Ultra, with clearer limits.
- Improved
Redesigned agent page
The agent page is reorganized into clear Configure, Deploy, Contacts, Forms and Usage tabs.
- New
New landing page & Trust Center
A refreshed landing page and a new Trust / Security page.
- New
Web Page Roast (free tool)
Launched Web Page Roast, a free public tool that gives a quick conversion analysis of any web page.
April 2026
- New
Lead capture & forms
A form builder with built-in templates (contact, support ticket, booking), plus a submissions tab with CSV export.
- New
Endless chat & richer internal chat
Internal chat gained continuous conversations plus richer configuration — avatar, welcome message, and a show-tool-use toggle.
- New
Feedback & conversation flagging
Thumbs-up/down feedback on agent replies and the ability to flag conversations for review.
- New
Public models page
A public models page showing each model's credit pricing, speed and intelligence.
March 2026
- New
Realtime voice & call recording
A realtime voice test panel with a live mic visualizer, plus an opt-in call-recording toggle with playback.
- New
People & Customer Memory
A People view shows who each agent has talked to, and with Customer Memory the agent recalls preferences and context across conversations.
- New
AI prompt generator & templates
A one-sentence description of the agent generates a tailored system prompt — with ready-made templates and voice dictation.
- New
Conversation history
A conversations view with full transcripts, channel and phone-number context, and tool-call details.
- New
Phone agents
Agents can be deployed to a real phone number — with voice selection, turn-detection and call settings, and numbers provisioned from the organization's pool.
- New
Knowledge-base search modes
Agents can search content in hybrid, semantic or keyword mode — with clearer crawl status and a built-in search tester.
February 2026
- New
Passkeys & two-factor auth
Sign-in with passkeys (WebAuthn) and two-factor authentication are now available, alongside a new Trust Center.
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